I used to think XLNavigator needed more features to compete.
The big competitors had massive feature lists. Dozens of tools. Hundreds of options. They'd been building for years.
What I learned: that bloat was their weakness, not their strength.
Users came to me specifically because XLNavigator was simpler. They didn't want 50 tools. They wanted vertical tabs that worked.
The Complexity Trap
There's an intuition that more features = better product.
It feels true. More options means more value, right? Competitors have 100 features, so we need 101.
This is exactly backwards.
More features means more confusion. More cognitive load. More things to learn before getting value. More places for things to break.
Why Simple Products Win
Easier to understand. New users can grasp what your product does in seconds. No tutorial required.
Easier to start using. The onboarding is faster because there's less to explain.
Easier to recommend. "It does X really well" is a clear pitch. "It does 50 things pretty well" isn't.
Less to go wrong. Fewer features = fewer bugs = fewer support tickets = less maintenance.
The Paradox of Choice
Psychology backs this up. Too many options paralyze people.
When faced with 50 settings, users freeze. They don't want to make the wrong choice. They don't want to spend time configuring.
They want the job done.
Simple products respect this. They make decisions for users. They remove the burden of choice.
Examples of Simple Winning
Basecamp vs. complex project management. Basecamp deliberately has fewer features than Asana, Monday, etc. Millions of users prefer it.
Hey vs. traditional email. Opinionated, limited options, devoted fanbase.
Your simple tool vs. bloated incumbent. The enterprise solution does everything. Your tool does one thing well. For many users, that's exactly what they want.
How to Stay Simple
Define the one job your product does. Not three jobs. Not "a platform for X." One job. Write it down.
Cut features that don't serve that job. Ruthlessly. If it's not core to the one job, question whether it belongs.
Say no more than you say yes. Every feature request is probably a "no." Make peace with this.
Resist the temptation to "complete." Your product will never be complete. That's not the goal. Focus is the goal.
Simple ≠ Incomplete
Let me be clear about what simplicity means:
Simple means doing less, but doing it well. Not half-assing one thing—whole-assing it.
Simple means intentional constraints. Not limitations from laziness—choices about what matters.
Simple means focus. Knowing what you are and what you're not.
Simple is not the same as limited. Simple is a design philosophy.
Your Simplicity Advantage
Here's why this matters for solo founders:
Big competitors can't simplify. They have too many existing customers who rely on existing features. Too many stakeholders with conflicting priorities. Too much momentum in the wrong direction.
You can stay focused. You can remain simple. You can be the alternative for everyone overwhelmed by the bloated options.
That's your advantage. Don't give it away.
Related Reading
- Every Feature Has a Cost — Why adding is expensive.
- The Art of Saying No — How to decline gracefully.
- One Product, One Focus — Why you shouldn't start the next thing yet.